How It Works

Simple, Transparent, and Clinically Appropriate

Getting started is simple. Apply, get clinically reviewed, and activate care only if accepted. Once your membership is accepted, you will get a digital membership card like this.

Membership Plans

Care Membership Plans

Choose the level of access that fits your healthcare needs. Both plans provide virtual-first care with transparent pricing. The $25 platform fee simply gives you access to the platform. Any consultations or visits with doctors are included in the membership plan you choose. The number of visits available to you each month depends on the specific plan you’re subscribed to.

Platform Access
$25 per month
Includes

Platform Access provides the core infrastructure that allows members to securely use the telehealth platform, manage their care, and access partner services.This fee covers the technology, compliance systems, and administrative services required to operate the virtual care platform.

Secure Patient Portal
HIPAA-Secure Messaging System
Appointment & Visit Management
Membership & Billing Management
Electronic Health Record Access
Lab & Imaging Referral Access
Pharmacy Savings Partner Access
Care Coordination Tools
Compliance & Data Security
Member Support
Select Platform Membership
Basic Access
$79/month
Fee Allocation
$25 Platform / Administrative Access Fee
$54 Clinical Access Allocation
Includes everything in platform access, Plus;
Virtual-first provider consultations
Prescription support when clinically appropriate
Secure member messaging
Referral and care coordination
Access to partner labs and imaging referrals
Pharmacy savings partner access
Visit Credits
1 visit credit per month
Up to 5 credits may roll over
Lab & Imaging
Access to partner labs and imaging referral pathways
Lab credits may be applied toward partner lab costs
Pharmacy Discounts
Members receive access to pharmacy savings partners.
Medication pricing varies by pharmacy.
Select Basic Membership
Standard Care
$129 per month
Fee Allocation
$25 Platform / Administrative Access Fee
$104 Clinical Access Allocation
Includes everything in Core, plus:
3 visit credit per month
Priority appointment scheduling
24-hour secure messaging response target
Sexual health consultations
Hormone replacement therapy consultation (non-pellet)
Weight management consultation (GLP-1 eligibility review)
1 lab collection visit per month
1 basic STD panel per year
Referral and care coordination
Pharmacy savings partner access
Lab Access
Includes 1 lab collection visit per month
Mobile lab available when partner coverage exists
Select Standard Membership
Plus Care
$199 per month
Fee Allocation
$25 Platform / Administrative Access Fee
$174 Clinical Access Allocation
Includes everything in Standard, plus
5 visit credit per month
12-hour secure messaging response target
Up to 2 lab collection visits per month
2 standard STD panels per year
Quarterly wellness review
Personalized care planning and progress tracking
Priority referral coordination
Imaging & Lab Support
Concierge assistance scheduling imaging and specialty labs
Partner imaging and radiology referrals available
Pharmacy Support
Pharmacy savings partner access
Medication price comparison support
Select Plus Membership
Premium Care
$220 per month
Fee Allocation
$25 Platform / Administrative Access Fee
$195 Clinical Access Allocation
Includes everything in Core, plus:
Highest priority provider scheduling
Dedicated care coordination support
Concierge lab and imaging navigation
Premium member service support
Partner Service Credits
Premium members may receive annual partner service credits, such as:
Lab service credits
Imaging navigation credits
Mobile service dispatch credits when partner services are available
Visit Policy
Unlimited provider visits
Visits must be clinically appropriate and provider-available
Pharmacy Support
Pharmacy savings partner access
Medication price-check assistance
Select Premium Membership
Platform Access
$270 / year
Includes

Platform Access provides the core infrastructure that allows members to securely use the telehealth platform, manage their care, and access partner services.This fee covers the technology, compliance systems, and administrative services required to operate the virtual care platform.

Secure Patient Portal
HIPAA-Secure Messaging System
Appointment & Visit Management
Membership & Billing Management
Electronic Health Record Access
Lab & Imaging Referral Access
Pharmacy Savings Partner Access
Care Coordination Tools
Compliance & Data Security
Member Support
Select Platform Membership
Basic Access
$854 / year
Fee Allocation
$270 Platform / Administrative Access Fee
$584 Clinical Access Allocation
Includes everything in platform access, Plus;
Virtual-first provider consultations
Prescription support when clinically appropriate
Secure member messaging
Referral and care coordination
Access to partner labs and imaging referrals
Pharmacy savings partner access
Visit Credits
1 visit credit per month
Up to 5 credits may roll over
Lab & Imaging
Access to partner labs and imaging referral pathways
Lab credits may be applied toward partner lab costs
Pharmacy Discounts
Members receive access to pharmacy savings partners.
Medication pricing varies by pharmacy.
Select Basic Membership
Standard Care
$1,394 / year
Fee Allocation
$270 Platform / Administrative Access Fee
$1,124 Clinical Access Allocation
Includes everything in Core, plus:
3 visit credit per month
Priority appointment scheduling
24-hour secure messaging response target
Sexual health consultations
Hormone replacement therapy consultation (non-pellet)
Weight management consultation (GLP-1 eligibility review)
1 lab collection visit per month
1 basic STD panel per year
Referral and care coordination
Pharmacy savings partner access
Lab Access
Includes 1 lab collection visit per month
Mobile lab available when partner coverage exists
Select Standard Membership
Plus Care
$2,150 / year
Fee Allocation
$270 Platform / Administrative Access Fee
$1,880 Clinical Access Allocation
Includes everything in Standard, plus
5 visit credit per month
12-hour secure messaging response target
Up to 2 lab collection visits per month
2 standard STD panels per year
Quarterly wellness review
Personalized care planning and progress tracking
Priority referral coordination
Imaging & Lab Support
Concierge assistance scheduling imaging and specialty labs
Partner imaging and radiology referrals available
Pharmacy Support
Pharmacy savings partner access
Medication price comparison support
Select Plus Membership
Premium Care
$2,375 / year
Fee Allocation
$270 Platform / Administrative Access Fee
$2,105 Clinical Access Allocation
Includes everything in Core, plus:
Highest priority provider scheduling
Dedicated care coordination support
Concierge lab and imaging navigation
Premium member service support
Partner Service Credits
Premium members may receive annual partner service credits, such as:
Lab service credits
Imaging navigation credits
Mobile service dispatch credits when partner services are available
Visit Policy
Unlimited visit credit per month
Visits must be clinically appropriate and provider-available
Pharmacy Support
Pharmacy savings partner access
Medication price-check assistance
Select Premium Membership

Provider Licensure & State Availability

Telehealth services are available only in states where participating providers are licensed. Availability may vary by provider and state.

Choose How You’d Like to Get Started

Apply for membership to access telehealth care, or apply as a licensed provider to deliver care through the platform.